About Startle

Welcome to Startle, a vibrant and innovative clothing brand based in Delhi. Since our inception in 2020, Startle has become a prominent name in the fashion industry, celebrated for its unique approach to contemporary style and quality craftsmanship.

Rooted in Delhi, Serving Locally and Beyond

As a proudly homegrown Delhi-based brand, Startle has established a strong presence with six dynamic stores across the city. Each store is a reflection of our commitment to providing exceptional fashion experiences and personalised service to our local community. Our physical stores offer a curated selection of the latest trends, crafted with meticulous attention to detail and designed to meet the diverse tastes of our customers.

Our Journey

Founded in 2020, Startle was born out of a passion for creating stylish and high-quality clothing that resonates with modern sensibilities. Our journey began with a vision to bring fresh, innovative designs to the forefront of fashion, making contemporary style accessible to everyone. Over the years, we have steadily grown, driven by our dedication to excellence and our customers' unwavering support.

Our Collections

At Startle, we take pride in offering a diverse range of collections that cater to various fashion preferences. From casual wear to formal attire, our collections are designed to blend current trends with timeless elegance. Each piece is crafted with care, using high-quality fabrics and attention to detail to ensure that our customers always look and feel their best.

Commitment to Quality and Style

Our commitment to quality and style is reflected in every garment we create. We source premium materials and work with skilled artisans to deliver products that not only meet but exceed our customers' expectations. Whether you’re looking for a statement piece or a classic wardrobe staple, Startle provides a range of options that combine style, comfort, and durability.

Serving You with Excellence

Customer satisfaction is at the heart of everything we do. Our dedicated team is passionate about delivering exceptional service, ensuring that every shopping experience at Startle is enjoyable and memorable. We continuously strive to understand and anticipate our customers' needs, offering personalized recommendations and a welcoming atmosphere in all our stores.

Explore Startle

Discover the essence of modern fashion with Startle. Visit one of our six stores in Delhi to explore our latest collections and experience our commitment to style and quality firsthand. For those who prefer shopping online, our website provides a seamless and convenient way to browse and purchase our designs.

Thank you for choosing Startle. We look forward to being a part of your fashion journey and helping you express your unique style with confidence.

Free Delivery Criteria

Get Free Delivery on Orders Over ₹1499!

At Startle, we’re excited to offer free delivery for all orders over ₹1499. Shop our latest collections and enjoy the convenience of complimentary shipping on your purchases.

Here’s how it works:

1. Minimum Purchase Amount: To qualify for free delivery, simply make a purchase of ₹1499 or more in a single transaction.
2. Eligible Products: This offer applies to all items in your order, as long as the total amount is ₹1499 or higher.
3. Delivery Locations: Free delivery is available for specified locations. Please check our delivery options during checkout to confirm your address is eligible.
4. Order Processing: The delivery charges will be automatically waived at checkout when your order total reaches ₹1499.
5. Promotion: This offer is valid for both online and in-store purchases that meet the minimum purchase threshold.

Enjoy shopping at Startle and take advantage of free delivery on your order over ₹1499!

Return and Refund Terms & Conditions

1. Return Policy

We want you to be completely satisfied with your purchase from Startle. Please note that we have a 1-day/24 Hours return policy. This means you have 1 day/24 hours after receiving your item to request a return. After this period, returns and refunds will not be accepted.

• Eligibility: To be eligible for a return, your item must meet the following criteria:
• How to Request a Return: To initiate a return, please contact us at startleinfo@gmail.com. Returns must be sent to the following address:
• Return Instructions: If your return is accepted, we will send you a return shipping label along with instructions on how and where to send your package. Please note that items sent back to us without first requesting a return will not be accepted.

2. Refund Policy

• Processing Time: Once we receive your returned item and verify its condition, we will process your refund within 7-10 business days.
• Refund Method: Refunds will be issued to the original payment method used at the time of purchase. If you used a gift card or store credit, your refund will be credited back to your Startle account.
• Shipping Costs: Original shipping costs are non-refundable. If the return is due to an error on our part (e.g., wrong item sent), we will cover the return shipping costs.

3. Exchange Policy

• Eligibility: Exchanges are subject to the same conditions as our return policy. Items must be in their original condition, unworn, unused, and with all original tags attached.
• Requesting an Exchange: Contact us at startleinfo@gmail.com to request an exchange. If the item you want to exchange is out of stock, we will offer a refund or store credit.

4. Return Shipping

• Return Shipping Costs: Customers are responsible for return shipping costs unless the return is due to a mistake on our part. We recommend using a trackable shipping service or purchasing shipping insurance for items over ₹1500, as we cannot guarantee receipt of your returned item.

5. Special Orders and Custom Items

• Custom and Special Orders: Custom-made or special-order items are not eligible for return or refund. Please ensure that all customizations and specifications are correct before placing your order.

6. Contact Information

For any questions or concerns regarding returns and refunds, please contact our customer service team:

• Email: startleinfo@gmail.com
• Phone: [+91-9871603049]
• Address: R-189 Street No-9, Ramesh Park Export Market, Laxmi Nagar, New Delhi-110092

7. Changes to Terms

We reserve the right to update or modify our Return and Refund Terms & Conditions at any time. Any changes will be posted on our website, and your continued use of our services constitutes acceptance of these changes.

Thank you for shopping with Startle. We appreciate your business and are here to assist you with any return or refund inquiries.